Roles

I design for MyAviva, a regulated financial services app used by millions of customers, with a focus on accessible, native iOS and Android experiences.

• AI assistant (2026): Designing Aviva’s agentic AI assistant to let millions of customers self-serve.
• MyWorkplace (2025): Designed and delivered the integration of employer pension services for 2.4M+ customers. Surfaced scheme-rule, branding and restriction constraints early, tested with customers, and shaped a cohort-based experience that keeps service-only members from ever seeing other Aviva products.
• Re-platform (2024): Helped move MyAviva from .NET to React Native, and owned the Aviva Wealth app integration into MyAviva as part of the one app strategy initiative.
• Design systems (2024): Led the rebuild of the Tigris mobile design system and built reusable templates and responsive foundations in Tigris 4.0. Consulted on ION, the new cross-platform system across web and app, feeding real product needs into its backlog and creating a phased route from Tigris to ION.
• Leadership: Coach designers, run a weekly MyAviva design stand-up, champion native app accessibility, and present research and concepts to senior leadership.